Frequently Asked Questions
Everything you need to know about your VOGRACE order.
How long will it take to receive my order?
Standard shipping typically takes 7-15 business days, while express shipping arrives within 3-5 business days after your order has been processed.
What is your return policy?
We offer a 30-day return window for items in their original condition. Please note that personalized or custom-made items are non-returnable unless they arrive damaged.
How can I track my shipment?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your specific location and local customs processing.
How should I care for my VOGRACE apparel?
To maintain the quality of your items, we recommend machine washing cold with similar colors and air drying. Avoid using bleach or ironing directly on printed graphics.